Privacy Policy - GramsIn

Effective Date: September 19, 2025

SMS/Text Messaging Privacy

Information Collection and Use

When you opt-in to receive SMS messages from GramsIn:

We collect your mobile phone number
We store your protein tracking data and meal preferences
We use your information solely to provide protein tracking services

SMS Program Details

Program Name: GramsIn Protein Tracking

Purpose: Send meal reminders, protein calculations, and daily summaries

Message Frequency: Up to 10 messages per day based on your meal schedule

Message Types: Meal reminders, protein calculations, progress updates, account notifications

Data Sharing - SMS Compliance

Critical for Twilio Approval:

We DO NOT share your mobile phone number with third parties for marketing purposes
We DO NOT sell your SMS opt-in data to affiliates or partners
Your consent to receive SMS messages is specific to GramsIn only
We may share data with service providers (Twilio) solely to deliver SMS services

Third-Party Service Providers

We use the following services to deliver SMS:

Twilio: SMS delivery service (necessary for program operation)

Supabase: Data storage (necessary for program operation)

These providers are contractually bound to protect your data.

Your Rights and Choices

Opt-out

Reply STOP to any message to unsubscribe immediately

Help

Reply HELP for assistance

Data Access

Request your data by contacting support@gramsin.com

Data Deletion

Request data deletion by contacting support@gramsin.com

Data Retention

SMS opt-in records: Maintained for 3 years after opt-out (compliance requirement)

Protein tracking data: Deleted within 30 days of account deletion

Support records: Maintained for 1 year

Security

Your data is encrypted in transit and at rest. We implement industry-standard security measures.

Contact Information

GramsIn

Email: support@gramsin.com

For SMS-related concerns: Reply HELP to any message

Changes to Privacy Policy

We will notify active SMS subscribers of material changes to this policy via SMS.

Compliance

This privacy policy complies with TCPA, CAN-SPAM, and state privacy regulations.

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