SMS Consent & Opt-In Process

How users consent to receive SMS messages from GramsIn

📱 SMS Opt-In Process

Step-by-Step Opt-In:

  1. User visits GramsIn: User goes to https://gramsin.com/onboarding
  2. Provides phone number: User enters their mobile number during onboarding
  3. Explicit consent: User must check a box stating "I consent to receive SMS messages from GramsIn"
  4. Clear disclosure: User sees exactly what messages they'll receive and how to opt-out
  5. Confirmation: User completes onboarding and receives a welcome SMS

📨 Types of Messages Sent

Meal Reminders

  • • Breakfast reminders at user's preferred time
  • • Lunch reminders at user's preferred time
  • • Dinner reminders at user's preferred time
  • • Snack reminders (optional)

Interactive Messages

  • • Confirmation messages when food is logged
  • • Daily progress updates
  • • Helpful tips and encouragement
  • • Response to user queries

🚫 Opt-Out Process

How Users Can Stop Messages:

  • Reply STOP: Users can reply "STOP" to any message to unsubscribe
  • Dashboard settings: Users can disable reminders in their dashboard
  • Contact support: Users can email support to opt-out
  • Immediate effect: Opt-outs are processed immediately

⚖️ Compliance Information

TCPA & CTIA Compliance:

  • Express written consent: Users must explicitly check a consent box
  • Clear disclosure: Users are informed about message frequency and content
  • Easy opt-out: Multiple ways to unsubscribe (STOP, dashboard, support)
  • Message frequency: Maximum 4 messages per day (meal reminders)
  • No marketing content: Messages are purely functional for the service

🎯 Call to Action

What Users See:

"I consent to receive SMS messages from GramsIn"

By checking this box, I agree to receive automated SMS messages for meal reminders, logging confirmations, and progress updates. I understand I can reply STOP to unsubscribe at any time and that standard message rates may apply.

View Live Onboarding Process